Printer Maintenance Contracts
A fixed cost to keep your printers and copiers running: scheduled maintenance, covered repairs and a clear response time — for every major brand.
- Fixed, predictable cost
- Every major brand
- Written quote, no obligation
- Change plans anytime
Not sure which plan you need?
How would a day without your printer affect your office?
Choose the Care Your Office Needs
Every plan is quoted for your equipment. Pick the one that sounds like you and we'll confirm the price.
Essentials
Best for: 1–3 printers, light to moderate printing
Regular check-ups and a fixed cost, so small problems get caught before they turn into big repairs.
- Maintenance
- 4 maintenance visits a year
- When something breaks
- Next business day
- Covered
- Labour and parts for minor repairs
- Firmware updates
- Phone troubleshooting
Business
Best for: Busy offices that print every day
Everything in Essentials, plus all parts covered and faster response when something stops working.
- Maintenance
- 6 maintenance visits a year
- When something breaks
- Same business day in Saskatoon
- Covered
- All parts and labour
- Priority scheduling
- Usage reports
Priority
Best for: Offices that can't be without printing
For clinics, law offices and high-volume teams: monthly care, first-in-line response and a loaner if needed.
- Maintenance
- Monthly maintenance visits
- When something breaks
- First in the queue
- Covered
- All parts and labour
- Dedicated technician
- Loaner equipment when available
Compare Plans
| What you get | Essentials | Business | Priority |
|---|---|---|---|
| Scheduled maintenance visits | 4 a year | 6 a year | Monthly |
| Repair response time | Next business day | Same business day (Saskatoon) | First in the queue |
| Labour included | |||
| Parts included | Minor repairs | All parts | All parts |
| Cleaning & firmware updates | |||
| Priority scheduling | |||
| Usage reports | |||
| Dedicated technician | |||
| Loaner equipment | When available |
What Happens When You Call
No pressure and no commitment until you've seen the price in writing.
- 1
A quick conversation
We ask how many printers you have, the brands and roughly how much you print.
- 2
We recommend a plan
We tell you which plan fits — and if a contract isn't worth it for you, we say so.
- 3
Written quote
A fixed price and exactly what is covered, usually within one business day.
- 4
First visit
Once you approve, we book the first maintenance visit and your coverage starts.
Covered
- Scheduled maintenance visits
- Labour on covered repairs
- Parts (per your plan)
- Cleaning and adjustments
- Firmware and software updates
- Phone troubleshooting
Not covered
- Toner and paper (ask about managed print)
- Damage from accidents or misuse
- Water or liquid damage
- Repairs done by others
- Moving the equipment
- Software licences
Questions
How much does a maintenance contract cost?
It depends on how many devices you have, what they are and how much you print. We give you a fixed price in writing — no obligation.
What if something breaks between visits?
Call us. Every plan includes repair visits; your plan sets how fast we respond and which parts are included.
Which brands do you cover?
Every major brand, including Kyocera, HP, Canon, Konica Minolta, Xerox, Ricoh, Sharp, Lexmark and Brother. Tell us your models and we will confirm.
Can I change plans later?
Yes. If your printing grows or your needs change, we can move you to a different plan.
How long is the contract?
Usually 12 to 36 months. We can talk about other terms.
Can older or refurbished machines be covered?
Usually, yes. We may do a quick inspection first so we can quote fairly.
Get a Maintenance Quote
Tell us what printers and copiers you have. We'll recommend a plan and send a fixed price in writing — no obligation.